Quality Assurance

Safetec Direct Ltd is ISO 9001 approved and is committed to delivering high-quality products and services that consistently meet customer, statutory, and regulatory requirements. Quality is central to our operations and underpins our approach to customer satisfaction, risk management, and continual improvement.

Our Quality Commitment

We are committed to:

Delivering products and services that are safe, reliable, and fit for purpose
Understanding and meeting customer requirements
Maintaining effective, documented, and controlled processes
Preventing errors through risk-based thinking and clear procedures
Monitoring performance and driving continual improvement

Senior management provides leadership and ensures quality objectives are established and achieved. All employees take responsibility for the quality of their work and for complying with relevant procedures. We regularly review our performance, address non-conformances promptly and use customer feedback to improve our services.

Being ISO 9001:2015 certified means that a company has implemented a comprehensive Quality Management System (QMS) aligned with the internationally recognised ISO 9001:2015 standard. This certification demonstrates the company’s commitment to consistently delivering high-quality products or services that meet both customer expectations and regulatory requirements.

Download our ISO 9001 Certificate

Reasons to shop with us...

With over 20 years experience we're one of the UK's leading safety, workwear, and PPE suppliers, offering unrivalled customer service and low prices on thousands of items. So whether you're a small one-time buyer or a multinational business needing continuous supply, you are in the right place!